At Mailloop, we take your privacy seriously. We are not in business to collect data for gains or training AI models, only to provide the best email service and to prevent spam abuse.

Information We Collect

We collect information you provide directly to us when you:

• Create an account (email address, name)
• Use our SMTP sandbox to send test emails
• Contact us for support
• Subscribe to our newsletter or updates

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends

Test Email Data

When you use Mailloop to send test emails, we temporarily store the email content, headers, and attachments in your sandbox. This data is:

• Only accessible by you and your team members
• Never sent to actual email recipients
• Automatically deleted after your retention period
• Not used for any purpose other than providing the service

Cookies and Tracking

We use essential cookies to maintain your session and remember your preferences (such as dark mode settings). We do not use third-party tracking cookies or sell your data to advertisers.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

Data Retention

We retain your account information for as long as your account is active. Test email data is retained according to your plan's retention settings. You can delete your account and all associated data at any time.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

• Access and receive a copy of your data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

Third-Party Services

We may use third-party services to help us operate our business (e.g., payment processing, analytics, cloud hosting). These services have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.